Frequently Asked Questions
When do I order?

We're a weekly meal prep service so our deadline to order is every Thursday at 7pm (Meridian kitchen) You'll receive your order on Saturday or Sunday that same week. (Yes, that's about 48 hours or less after our deadline!), the time frame depends upon your location in the valley. You don't have to wait until Thursday to order, plan ahead by ordering your meals in advance. Better yet, hop onto the subscription bandwagon with us and rest easy because you'll have healthy meals at your door every week!


Twin Falls Kitchen- Order deadline is on Sundays by 5 pm and the deliveries go out on Tuesday afternoon/evenings! Our pick up orders are dropped by Wednesday 12pm at the latest! We will always text when meals have been dropped off as well. :)

When & where do I pick up my order?

We offer multiple free pick-up locations: 

 (1) The Kitchen in Meridian - 48 E Fairview Ave., Meridian, ID 83642 | Pick up from 4pm - 6pm every Sunday.

(2) "Truck Stop" - Winco parking lot on Caldwell/Nampa Blvd by Texas Roadhouse | Pick up from 4pm - 6 pm every Sunday.


(3) Jack City Fitness - 21 N Allumbaugh St, Boise, ID 83704 | Pick up from 4pm - 6 pm every Sunday.


(4) La Costa Mexican Restaurant- 517 N Washington Ave, Emmett, ID, 83617 | Pick up from 4pm - 6 pm every Sunday.

(5) JAX Nutrition- 266 Blue Lakes Blvd. N, Twin Falls, ID (Wednesdays 12pm-8pm)

(6) Factory Fitness - 119 W 26th Street, Burley, ID (Wednesdays 10am-8pm).

(7) Jerome Recreation Center - 2032 S Lincoln Ave, Jerome, ID (Wednesdays 5am-9pm)

We will text you if meals are dropped off earlier! :)

What if I can't make my pick up time?

If you chose to pick up at the Kitchen in Meridian, or the Truck Stop location in Nampa, and you can't make it during the given time frame, please let us know and we can set up a time for you to pick them up!

 If you choose to pick up your meals at Jack City in Boise or La Costa in Emmett and you can't make your delivery time, you'll be able to pick them up on Monday during their regular business hours. If you don't pick up your order by the following Sunday, your order will be thrown away.

Where do you deliver?

Treasure Valley:

East Boise/Downtown/Hidden Springs: Saturday 10am- 3pm

Majority Ada County: Saturday Noon-7pm

83709: Saturday 2pm-6pm

83642/Kuna: Sunday 4am-8am

Canyon County: Sunday 8am-12pm


Magic Valley:

  • - Jerome: 3:00pm - 10:00 pm Tuesday
    -  Burley: 3:00pm - 11:00pm Tuesday
    - Twin Falls: 5:00pm -11:00pm Tuesday

Do I need to set out a cooler for my meals?

We HIGHLY RECOMMEND that you leave a cooler or cooler bag for us to put your meals in as we are no longer responsible for the safety of your food after they have been delivered. 

We have four drivers that serve different areas of the Treasure Valley.

We have 2 drivers for Magic Valley on Tuesday nights.

How long can my meals be kept in the fridge?

We personally refrigerate our meals from Saturday - Friday. However, our meals taste great after being frozen and defrosted slowly. You can freeze meals that you won't eat for the first 4 -5 days and enjoy them later. We also recommend using your best judgement regarding veggies that tend to soften earlier than others. We buy everything as fresh as possible, but bell peppers and zucchini can become soft faster than some of the other veggies, so it would be best to eat those meals earlier in the week rather than later.

How do I heat my meal?

The easy way: Open the lid to vent and heat 1.5 - 3 minutes in the microwave. Timing depends upon microwave strength. The chef's favorite way to heat a meal is in a hot skillet with a dash of olive oil. Heat just long enough to warm it up and not cook further - you'll think you're eating a freshly homemade meal!

Are your meals organic?

We do not use all organic ingredients currently. Our mission has been to make healthy food simple and affordable for as many people as possible, and the reality is that if we go organic that dream is no longer a reality. There may be a time in the future that we offer all organic options, but we aren't there just yet.

What do I order if I want to lose weight?

If you're looking to lose weight, you should consider two major factors: what are you eating currently and how much? Losing weight isn't about immediately cutting out all carbs or eating way less calories. More likely than not, cleaning up the TYPES of foods you're eating, removing sugar, and controlling portion sizes will get the ball rolling. We recommend ordering our meals and choosing options that sound delicious so that you'll stick with it for 2 -4 weeks. Evaluate your weight and how you feel at that point. If you're seeing improvement then just stick with it. If you want to see more improvement you can begin eating fewer carbs and possibly smaller portion sizes. (We offer low carb & GLP-! friendly meals too!) Remember, it's about consistency over time and building healthy habits! If you want to get more serious about it, we recommend working with a local personal trainer. 

Meridian: help.mepmeals@gmail.com

Twin Falls: parkermepmeals@gmail.com

Can you accommodate food allergies?

At MEP Meals, we take pride in maintaining a clean, carefully managed kitchen with strict protocols designed to minimize cross-contamination.

We are able to accommodate the following common allergens: dairy, gluten/wheat, nuts, eggs, and seafood. All prep surfaces and equipment are thoroughly washed and sanitized between uses involving these ingredients.

While we take every precaution, our kitchen is not a certified allergen-free facility. For allergies outside of those listed—or for severe allergies—we cannot guarantee complete absence of cross-contact.

If you have a severe allergy or specific concern, we strongly encourage you to reach out so we can provide detailed ingredient information for each meal and help guide you safely.

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